Portfolio-wide visibility
See brand, line, and SKU performance in one view, without stitching exports from multiple systems.
Enterprise
Enterprise consumer intelligence that holds up in the boardroom
Merciv unifies social, syndicated, and internal data into one governed intelligence layer, so teams move from conflicting reports to decisions they can defend.
Delivering insights for
McCormickAthletaEarth's BestGapCelestial SeasoningsSun PharmaMaraNathaBanana RepublicJĀSŎNOld NavyAlba BotanicaMcCormickAthletaEarth's BestGapCelestial SeasoningsSun PharmaMaraNathaBanana RepublicJĀSŎNOld NavyAlba Botanica
Product Hub
Monitor every SKU like it has its own analyst
Merciv organizes your portfolio into a live product graph, then tracks sentiment, quality signals, and competitive movement across channels.
Cross-Channel Sentiment
Combine retail reviews and social discussion to pinpoint what is changing, and where it is changing first.
Precision at scale
Detect patterns by feature, flavor, size, or formulation before they show up in your topline metrics.
One operating layer for every consumer-facing team
Merciv replaces manual synthesis with a shared system for asking, monitoring, and delivering insights across teams.
Shared context, faster alignment
Insights, brand, innovation, and category teams work from one source of evidence, so decisions stop stalling in handoffs.
Your existing data, made decision-ready
Connect syndicated datasets, internal documents, and market signals, then query across all of them in one workflow.
Repeatable workflows, not one-off decks
Turn recurring research into automations that run on schedule and arrive ready for action.
From question to decision in one system
See full product
Research
Query social, reviews, syndicated research, internal reports, and the open web, with citations and confidence scoring built in.
Analyze
Run sentiment analysis, trend detection, and competitive comparisons in plain language, without SQL or Python.
Track
Monitor brands, competitors, and categories continuously, then flag shifts before they become surprises.
Deliver
Generate board-ready PowerPoint, Word, and Excel outputs with citations, visualizations, and recommendations intact.
Enterprise controls built in
Zero Training Policy
Your data is never used to train foundation models.
Role-Based Permissions
Access is scoped by role, team, and need to know.
Least-Privilege Data Access
Sensitive sources stay compartmentalized by default.
SOC 2 Type II Certified
Independent controls for security, availability, and confidentiality.
Encrypted, Isolated Environment
Data is encrypted in transit and at rest in isolated environments.
SSO & SCIM Provisioning
Integrate identity, provisioning, and offboarding with your existing stack.
What practitioners are saying
Read case studies“The ability to search for common themes across Instagram, Pinterest, and TikTok at once was a pipe dream. This is now one of my go-to resources for every CX report.”
Consumer Insights Lead, Global RetailGap
“Merciv cut our research cycle from weeks to days. The platform surfaces patterns we used to miss entirely.”
Head of StrategyBoston Beer
“We needed a single source of truth for consumer sentiment. Merciv delivers that with full traceability.”
VP of Consumer ExperienceAthleta
“The audit-ready reasoning on every insight has been a game-changer for how we present to leadership.”
Director of Market IntelligenceKenvue
“The ability to search for common themes across Instagram, Pinterest, and TikTok at once was a pipe dream. This is now one of my go-to resources for every CX report.”
Consumer Insights Lead, Global RetailGap
“Merciv cut our research cycle from weeks to days. The platform surfaces patterns we used to miss entirely.”
Head of StrategyBoston Beer
“We needed a single source of truth for consumer sentiment. Merciv delivers that with full traceability.”
VP of Consumer ExperienceAthleta
“The audit-ready reasoning on every insight has been a game-changer for how we present to leadership.”
Director of Market IntelligenceKenvue